Protected before it happens
Multi-signature wallets, AES-256 encryption and offline cold storage, so your assets stay safe even if our own servers are ever compromised.
BitVault Europe S.A. LTD. · Austria
Your assets, protected.
Your assets, protected.
Your losses,
A European digital-asset custody account with a dedicated recovery team. We hold your crypto to institutional standards, and when funds are stolen we treat getting them back as our problem, not your mistake.
Total balance
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Protected in custody
Example account. Balances shown are illustrative.
Exchanges, Liquidity and Payment Partners
How your assets are held
Custody is only worth what it can survive. Every control below is live on your account from the day you open it, not an upgrade you have to find.
Select any one to read exactly what it does.
Case BV-731548 · 1.87 BTC reported stolen
$0
Reported
You tell us what happened. We open a case and freeze what we can within minutes.
Traced on-chain
Our investigators follow the funds across wallets and chains until they reach a real off-ramp.
Exchange contacted
We work with the receiving exchange and the appropriate authorities to hold the assets.
Funds returned
Recovered assets land back in your BitVault account, held in segregated custody.
Why people move to BitVault
Most custody stops at storage. If something goes wrong, you are handed a support article and left to chase it yourself.
BitVault is built the other way round: prevention first, and a real investigation team behind it when prevention is not enough.
Watched while it moves
Every transfer is screened against known scam clusters and drainer contracts before it leaves. Anything that looks wrong is held, not waved through.
Chased when it goes
If funds do leave, investigators trace them across wallets and chains and work with exchanges and authorities to hold and return what they find.
Answered by a person
One case, one named contact, reachable by chat, email or phone at any hour. You are told what is happening even when the answer is not yet good news.
Recovered and returned
Closed cases where assets were traced and returned to custody.
What people say
These are people who had already been told their money was gone. Some had been scammed for months before they came to us.
Every case here was worked with the receiving exchange, the relevant financial institutions and, where it mattered, the police.
If it has already happened, start here.
Tell us what you lost and how. A recovery specialist reviews your case and tells you honestly what can and cannot be traced. No fee for the review, and no obligation afterwards.
12,400+ people hold assets with BitVault
4.85 average from 4,781 reviews
Free case review
A specialist reads every submission. You will hear back from a named person, not an autoresponder.
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